Webcasts

Selection, Culture & Legal Defensibility: Children’s Hospital of Pittsburgh’s Selection Approach

Children’s Hospital of Pittsburgh faced a unique challenge: Build a workforce with cutting edge technical skills that is able to work in a stressful environment, while still creating a patient and family-focused culture of caring and optimism. At the same time, CHP was keenly aware of increasing EEOC/OFCCP scrutiny and civil discrimination suits. The solution was a coordinated, comprehensive approach to selecting the best candidates while actually enhancing the legal defensibility of the hiring system.

Transforming Talent Systems: The Mercy Behavioral Health Story

In the past six months, Mercy Behavioral Health has dramatically transformed their approach to talent. By partnering with Select International, they have developed a comprehensive competency model for all levels in the organization and have leveraged this robust competency work to drive key changes to all of their talent systems. In particular, their competency work has provided the backbone for their performance management systems, promotions processes, and comprehensive selection processes for all positions in the organization. In the coming months, this foundational competency work will be leveraged to inform their on-boarding and succession planning initiatives.

Implementing Behavioral Interviewing at Diversified Clinical Services: A Case Study in Best Practice

In today’s challenging economy, conducting structured, behavioral interviews is more important than ever. High unemployment rates mean that companies are inundated with applicants for job openings – many of whom are not qualified for the position. Employers that allow their hiring managers to rely on their “gut feeling” to make hiring decisions are opening themselves up for potential legal issues that can damage an organization’s reputation and cost the company millions of dollars. Join Scott Snyder, Director of Recruiting at Diversified Clinical Services and Carolyn Lees-Hotton, Ph.D., Senior Consultant at Select International, as they discuss best practices in implementing a behavioral interviewing program. They will discuss lessons learned and what has worked for DCS in their implementation of a behavioral interviewing program, and also how DCS used these practices to hire quality employees.